999b Terms and Conditions

1. General Terms and Conditions

Welcome to 999b. These Terms & Conditions ("Terms") form a legally binding agreement between you and 999b governing your use of the 999b.bar website and all associated services. Users under the age of 18 are not permitted to access this platform.

999b reserves the right to update or modify these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.

• These terms and conditions apply to users in Bangladesh.
• In the event of any dispute, the decision of 999b shall be considered final.
• By using the platform, you confirm that you are 18 years of age or older.
• Each individual may operate one account only.

2. Account Policy

When registering with 999b, you are required to provide accurate and truthful information. Opening an account with false or misleading details is strictly prohibited, and any such account may be closed at any time.

You are responsible for keeping your account secure. Never share your password with anyone, and contact our support team immediately if you notice any suspicious activity.

• A maximum of one account per person is permitted.
• Transferring or selling your account to a third party is strictly prohibited.
• Withdrawals may be restricted until KYC verification is complete.
• To update the mobile number or email address provided at registration, please contact our support team.
• Inactive accounts may be automatically flagged as dormant after a specified period.

3. Bonus & Promotions Policy

999b regularly offers a variety of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, and referral bonuses. Each bonus comes with its own specific terms and conditions that must be read carefully before claiming.

• Bonuses can only be withdrawn after the specified wagering requirements have been met.
• Attempting to claim the same bonus more than once may result in account suspension.
• Bet hedging or arbitrage strategies using bonus funds are strictly prohibited.
• 999b reserves the right to modify or cancel any promotion at any time.
• Bonuses may only be used on designated games or markets.

4. Payment & Withdrawal Policy

999b supports deposits and withdrawals via bKash, Nagad, Rocket, and other mobile banking services. All transactions are processed in BDT. Minimum and maximum limits apply to both deposits and withdrawals.

Withdrawal requests are typically processed within 15 minutes to 24 hours. However, withdrawals may be delayed or placed on hold if KYC verification is incomplete or suspicious activity is detected.

• Only use payment methods registered in your own name.
• Deposits or withdrawals through third parties are strictly prohibited.
• To prevent money laundering, 999b reserves the right to verify all large transactions.
• Requesting a deposit reversal or chargeback may result in account suspension.
• Withdrawals are always processed through the same method used for the original deposit.

5. Betting Rules

999b offers a wide range of gaming options, including Sports Betting, Live Casino, fish games, and slots. Each game has its own rules, which you should familiarise yourself with before playing.

• Confirmed bets cannot be changed or cancelled.
• 999b reserves the right to correct any abnormal wins or losses resulting from a technical error.
• If a sports event is cancelled, all related bets will be voided and stakes will be refunded.
• In live betting, odds are subject to change and may be updated until the bet is accepted.
• RNG-based game outcomes are audited by a third party and are fully random.
• Any portion of a bet that exceeds the maximum limit will be considered void.

6. Prohibited Activities

The following activities are strictly prohibited on 999b. Violations may result in permanent account closure and forfeiture of any funds on deposit.

• Creating or operating multiple accounts.
• Placing bets using bots, scripts, or automated software.
• Collusion or attempting to manipulate outcomes by coordinating with other players.
• Attempting to hack or gain unauthorized access to the platform's software.
• Money laundering or any other form of illegal financial activity.
• Registering or completing verification using false identities or fraudulent documents.
• Attempting to abuse bonuses or exploit the system.

7. Responsible Gaming

999b is committed to responsible gaming. We want every member to enjoy gaming as a healthy form of entertainment — never a source of financial stress or mental distress.

• Users can set their own deposit limits.
• You have the option to voluntarily suspend your account temporarily or permanently at any time.
• Contact us if you notice any signs of gaming addiction.
• It is the responsibility of parents and guardians to prevent minors from accessing the platform.

For more information, visit our Responsible Gaming View page.

8. Account Closure & Termination

999b reserves the right to suspend or permanently close any account at any time, without prior notice, for any reason — including violations of these terms. Users may also request account closure at any time by contacting our support team.

• Any available balance at the time of account closure will be refunded subject to verification.
• If an account is closed due to a terms violation, any accrued bonuses may be forfeited.
• Account closure requests will be processed within 7 business days.

9. Dispute Resolution

For any disputes or complaints, please contact our customer support team first. The support team will respond within 48 hours and work to resolve the matter. If a resolution cannot be reached through support, we will advise you on the next steps.

10. Technical Issues & Liability

999b reserves the right to temporarily suspend services for maintenance, upgrades, or technical reasons. 999b's liability for losses arising from technical issues is limited. 999b is not responsible for problems caused by third-party networks or devices.